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Please take a few moments to familiarize yourself with with the system by watching this short video.
Knowledge Base
BSI Help Desk
BSI Help Desk November 22, 2011 • End-User Product Support
Introduction
BSI's BioSig-ID product requires JavaScript and site cookies to be enabled in your web browser to function properly. In some cases where BioSig-ID is hosted inside another web application, third-party cookies also need to be enabled. This article describes how to enable JavaScript and cookies in Mozilla Firefox, Google Chrome, and Microsoft Internet Explorer.
Mozilla Firefox
1. Click the Firefox menu and select Options -> Options:
2. Click the Content icon.
3. Check the box next to "Enable JavaScript":
4. In the Options window, select the Privacy icon.
5. In the History area, use the list box to select "Firefox will: Remember history":
6. Click the OK button to save your settings.
Optional - Steps 7, 8, and 9 are optional settings for advanced users.
7. If you want to use advanced settings for cookie management, navigate to the Privacy section as before and set the History list box to "Firefox will: Use custom settings for history".
8. The boxes next to "Accept Cookies from sites" and "Accept third-party cookies" must be checked. You may set the other options as desired:
9. Click the OK button to save your settings.
Google Chrome
1. Click the wrench icon to the right of the address bar and select Options to open the options tab:
2. Click the Under the Hood link on the left side of the window:
3. Click the Content settings... button next to the word Privacy to open the Content Settings pane.
4. In the Cookies section of the Content Settings pane, select the "Allow local data to be set (recommended)" radio button.
5. Do NOT check the box next to "Block third-party cookies from being set" box. This will prevent BioSig-ID software from functioning in some cases.
6. In the JavaScript section of the Content Settings pane, select the "Allow all sites to run JavaScript (recommended)" radio button":
7. Close the Options tab to save your settings.
Microsoft Internet Explorer
1. Click on the Tools menu and select Internet Options. If you do not have a Tools menu, click the gear icon to the right or lower right of the address bar and select Internet Options:
2. Click the Security tab to open the security settings.
3. Click the Internet icon.
4. Drag the security level slider to Medium-high (default). This enables JavaScript while providing a good level of security:
5. Click the Privacy tab to open the privacy settings:
6. Click the Advanced button to open the Advanced Privacy Settings window:
7. In the Cookies area, check the box next to "Override automatic cookie handling".
8. In the First-party Cookies area, click the Accept radio button.
9. In the Third-party Cookies area, click the Accept radio button.
10. Selecting the check box next to "Always allow session cookies" is optional, but may help in some cases.
11. Click the OK button in the Advanced Privacy Settings window to save your settings.
12. Click the OK button in the Internet Options window to save your settings.